Registration on file

Susan Jenner, BACP

Susan Jenner is a counsellor with 16 years of experience who helps people manage stress, anxiety, trauma and related concerns.

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About Susan

Susan Jenner is a counsellor with 16 years of experience who helps people manage stress, anxiety, trauma and related concerns. She writes plainly and listens carefully so people feel understood. Her approach is practical and collaborative, focused on small, achievable steps that fit each person’s life.

Susan draws from several recognised approaches when planning sessions. She uses Trauma-Focused work alongside Acceptance and Commitment Therapy and Cognitive Behavioural Therapy to help people process distressing events and reduce overwhelming thoughts.

Background and approach

She also brings attachment-informed thinking to relationship and intimacy issues. In sessions Susan encourages people to notice what matters to them and to try simple experiments between meetings. Tasks are short and concrete so they are easier to fit into a busy week.

This helps with sleep, motivation, low mood and coping after loss or abuse. Her background includes charity counselling, work with university students and independent practice. That range means she is used to helping people from many walks of life and with differing levels of distress.

She values practical skills and steady progress rather than quick fixes. Susan works in the United Kingdom and offers sessions in English. She focuses on supporting people through relationship strain, addiction concerns, grief, parenting stress, chronic health challenges and life transitions.

People who prefer a calm, steady pace and clear guidance often find her style helpful.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	77735	March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Susan lists on their public professional profile, in their own terms.

Stress, Anxiety
Trauma and abuse
Grief
Self esteem
Depression
Addictions
Relationship issues
Family conflicts
Intimacy-related issues
Eating disorders
Sleeping disorders
Parenting issues
Anger management
Career difficulties
Bipolar disorder
Coping with life changes
Compassion fatigue
ADHD
Abandonment
Adoption and foster care
Aging and geriatric issues
Autism and Asperger Syndrome
Blended family issues
Body image
Cancer
Caregiver issues and stress
Chronic pain, illness, and disability
Coping with natural or human-caused disaster
Dependent personality
Disruptive Mood Dysregulation Disorder (DMDD)
Divorce and separation
Domestic violence
Drug and alcohol addiction
Emptiness
Family of origin issues
Fertility issues
Guilt and shame
HIV / AIDS
Hoarding
Hospice and end-of-life counselling
Immigration issues
Impulsivity
Isolation / loneliness
Life purpose
Midlife crisis
Veteran and Armed Forces Issues
Mood disorders
Multicultural concerns
Obsessions, compulsions, and OCD
Panic disorder and panic attacks
Phobias
Postpartum depression
Post-traumatic stress
Pregnancy and childbirth
Prejudice and discrimination
Seasonal Affective Disorder (SAD)
Self-harm
Self-love
Social anxiety and phobia
Visually impaired
Women's issues

Ways of working Susan names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Approaches that shape online sessions

Susan commonly uses Trauma-Focused work, Acceptance and Commitment Therapy and Attachment-Based ideas in online counselling. Trauma-Focused work helps people to process painful events and reduce their emotional intensity through paced conversation and grounding techniques. Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts while clarifying what matters most, then try small actions that reflect those values. Attachment-Based thinking looks at how early relationships influence current patterns and supports building safer ways of relating to others.

Finding the right approach is part of the work. Susan will talk with the person about goals and preferences and agree on a plan together. She adapts techniques over time, checking what helps and what feels manageable so the process stays collaborative and paced to the individual.

Online therapy is offered via video calls, phone sessions, live chat and text-based messaging. Video sessions allow face-to-face conversation for skills practice and detailed discussion. Phone sessions can be easier when bandwidth is limited or when someone prefers not to be on camera. Live chat and messaging suit quick check-ins or ongoing support between meetings. These options give flexibility to fit sessions around work, caregiving and other commitments.

Frequently asked

What sorts of problems does she help with?

Susan works with stress, anxiety, trauma and abuse, grief, low self-esteem and depression. She also helps with addictions, sleep and eating issues, parenting strain and career or life changes.

What is her therapeutic style like?

Her style is collaborative and down-to-earth. She blends Trauma-Focused work, ACT and CBT to offer practical tasks and discussion that fit everyday life.

How much experience does she have?

She has 16 years of professional experience, including time in a charity counselling setting, work with university students and independent practice.

What credentials and region apply to this counsellor?

Susan is registered with the British Association for Counselling and Psychotherapy, listed as BACP, and works in the United Kingdom.

Which languages or international clients are supported?

Sessions are offered in English. She is not accepting international clients at this time.

In what session formats can I meet her?

Sessions are available by video call, phone, live chat or text-based messaging to suit different needs and schedules.

How does payment and cost work?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

What do I do to begin therapy?

Choose the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.