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Helen Yates, BACP

Helen Yates is a counsellor based in the United Kingdom who focuses on trauma, stress and anxiety.

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About Helen

Helen Yates is a counsellor based in the United Kingdom who focuses on trauma, stress and anxiety. She works with people facing relationship strain, grief, addiction and issues with self-esteem. Helen also supports those navigating identity concerns such as LGBT matters and gender dysphoria.

She uses a compassionate, person-centred style that aims to make conversations straightforward and human. Helen draws on a mix of therapeutic approaches to suit each person.

Background and approach

She often begins with a client-centred stance, listening closely and helping people name what matters most to them. From there she may introduce practical techniques from cognitive behavioural therapy to manage distressing thoughts, or use acceptance and commitment therapy to clarify values and goals. Her background includes five years of experience and registration with the British Association for Counselling and Psychotherapy, BACP.

That experience includes supporting people with trauma and sexual abuse, eating difficulties, addiction and career challenges. She describes therapy as a collaborative process where the client’s perspective leads the work. Sessions are intended to be down-to-earth and paced to what the person needs.

Helen aims to help people build small, manageable steps for coping, change and rebuilding trust in themselves. She encourages honesty about fears and hopes and offers practical strategies as well as emotional support. People who contact Helen typically start by sharing what brought them to therapy and what they want to be different.

From that starting point she and the client agree on a way forward, reviewing progress as therapy continues.

Details from the counsellor's public professional profile · registration number listed

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Registration

BodyRegistration numberExpires
BACP 396795 August 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Helen lists on their public professional profile, in their own terms.

Ways of working Helen names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Therapeutic approaches online and how they help

Helen commonly uses Trauma-Focused Therapy to address the effects of past harm by helping people make sense of distressing memories and reduce their day-to-day impact. This approach can be helpful for those living with intrusive memories, strong emotional reactions or difficulties trusting themselves after harm.

She also draws on Acceptance and Commitment Therapy, or ACT, which focuses on clarifying personal values and taking small committed steps towards them. ACT is useful for managing anxiety, depression and for building a life that feels meaningful despite ongoing challenges.

Attachment-Based Therapy features in her work when relationship patterns and early bonds shape current difficulties. This approach explores how past connections influence present feelings and helps people try new ways of relating and regulating emotions.

Finding the right approach is part of the therapy process. Helen will work collaboratively to identify which methods fit a person’s goals and preferences, and adjust the plan as progress is made.

Online therapy offers practical flexibility through video calls, phone sessions, live chat and text-based messaging. Video calls suit longer, face-to-face conversations; phone sessions work well when bandwidth is limited or a shorter check-in is needed. Live chat and messaging can support people who prefer written reflection or want ongoing, brief contact between sessions. These options make it easier to fit therapy around work, caring duties and different routines.

Frequently asked

What concerns does Helen help with?

She supports people with stress, anxiety, depression, trauma and abuse, relationship and intimacy issues, addiction, grief, self-esteem and many life changes.

What is her therapeutic style?

Her approach is warm and client-centred, with practical tools added when helpful. She works collaboratively and adapts methods to individual needs.

How much experience does she have?

She has five years of professional experience working with a wide range of issues including trauma, eating difficulties and addiction.

What credentials and location are relevant?

Helen is registered with the British Association for Counselling and Psychotherapy, BACP, and practises from the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English and she is able to work with international clients.

What session formats are available?

She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are sessions charged?

Cost varies with location and therapist availability; sessions are provided through a subscription model that can be cancelled at any time.

How do I begin working with her?

Select the Start Therapy button, complete a short matching questionnaire, and schedule a session according to the therapist's availability.