Registration on file

Charlotte Yau, BACP

Charlotte Yau is a BACP counsellor who helps people facing stress, anxiety, trauma and loss.

About Charlotte

Charlotte Yau is a BACP counsellor who helps people facing stress, anxiety, trauma and loss. She supports those coping with life changes, relationship and parenting concerns, low mood, anger and self-esteem struggles. Sessions are offered in English for adults living in the United Kingdom.

She creates a calm, warm space where people can talk about identity, cultural conflict or the strain of caring for others. The focus is on listening first, then choosing practical steps together.

Background and approach

That might mean learning ways to manage strong emotions or finding new routines to steady daily life. Charlotte uses straightforward therapies to help people build skills and reflect on what matters to them. She draws on Acceptance and Commitment Therapy to clarify values and make workable changes.

Cognitive Behavioural Therapy techniques are used to notice and shift unhelpful thinking patterns. Mood regulation and distress tolerance tools from Dialectical Behaviour Therapy are offered when emotions feel overwhelming. Mindfulness practices are introduced to help people stay present and reduce repeated worry.

With five years of experience, Charlotte works collaboratively and gently. She encourages small, achievable steps and regular review of progress. The aim is to support people to reconnect with themselves and find more balance in daily life.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	399133	November 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Charlotte lists on their public professional profile, in their own terms.

Ways of working Charlotte names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Therapeutic approaches and online support

Charlotte blends Acceptance and Commitment Therapy and Cognitive Behavioural Therapy in online work. Acceptance and Commitment Therapy helps people identify what matters to them and take actions that match those values, which can be useful for coping with grief, identity questions and life changes. Cognitive Behavioural Therapy focuses on spotting unhelpful thoughts and trying small behaviour changes to ease anxiety and low mood.

She sees therapy as a collaborative process. Together they will explore which approach or combination feels most helpful, and agree on practical goals and exercises. The plan can change as needs shift, so the client helps shape what is tried and reviewed over time.

Online sessions are available by video call, phone, live chat or text-based messaging to give flexibility. Video calls allow face-to-face conversation when that feels important. Phone sessions can be easier when bandwidth is limited or for a shorter check-in. Chat and messaging suit people who prefer writing or need quick, ongoing contact between meetings. These options make it easier to fit therapy around work, caregiving and daily life.

Frequently asked

What concerns can be addressed in sessions?

She works with stress, anxiety, trauma and abuse, grief and depression, plus relationship, parenting and intimacy-related issues among other areas.

How would therapy sessions feel in practice?

Sessions are conversational and collaborative with a focus on listening, practical skills and small steps you can try between meetings.

What experience does she bring to this work?

Charlotte has five years of counselling experience supporting people through life changes, identity concerns and emotional distress.

What are her professional credentials and where is she based?

She is registered with the British Association for Counselling and Psychotherapy (BACP) and practices in the United Kingdom.

Can I have sessions in other languages or from abroad?

Sessions are offered in English and international clients are not currently accepted.

What formats do sessions take?

Charlotte offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How is pricing handled?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin if I want to work with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.