Registration on file

Alex Hayes, BACP

Alex Hayes is a BACP counsellor who uses a person-centred way of working.

About Alex

Alex Hayes is a BACP counsellor who uses a person-centred way of working. He offers calm, focused support for people facing stress, anxiety, addiction and trauma. Alex draws on straightforward methods to help people handle life changes and rebuild confidence.

He practices from a collaborative stance, listening first and then shaping sessions around each person’s goals. Sessions aim to be practical and honest, with space to talk through painful memories and to learn new ways of coping.

Background and approach

Alex combines talking therapies with exercises people can use between sessions. Before training as a counsellor, Alex worked in corporate roles in London. He later retrained in Cape Town and has worked in counselling centres, addiction treatment settings and independent practice in Cape Town, Belgium and London.

Those experiences inform his approach to substance use and recovery. Alex uses a mix of Trauma-Focused Therapy, Acceptance and Commitment Therapy, Attachment-Based Therapy and Cognitive Behavioural Therapy when these fit a person’s needs. He keeps sessions client-led and practical, helping people break issues into manageable steps and try small changes.

Sessions are offered through video calls, phone, live chat or text messaging for flexibility. He speaks English and sees people in the United Kingdom. Information on how to begin is available through the Start Therapy process on the site.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	411489	October 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Alex lists on their public professional profile, in their own terms.

Stress, Anxiety
Addictions
Trauma and abuse
Self esteem
Coping with life changes
LGBT
Relationship issues
Family conflicts
Grief
Intimacy-related issues
Eating disorders
Sleeping disorders
Parenting issues
Anger management
Career difficulties
Bipolar disorder
Depression
Coaching
Compassion fatigue
ADHD
Abandonment
Attachment issues
BDSM, kink, and alternative sex culture
Codependency
Commitment issues
Communication problems
Control issues
Drug and alcohol addiction
Eating and food-related issues
Emptiness
Family problems
Impulsivity
Infidelity
Isolation / loneliness
Life purpose
Men's issues
Mood disorders
Panic disorder and panic attacks
Phobias
Post-traumatic stress
Process addiction (porn, exercise, gambling)
Self-love
Sex addiction
Smoking / vaping cessation
Social anxiety and phobia
Workplace issues

Ways of working Alex names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How therapeutic approaches translate to online counselling

Trauma-Focused Therapy helps people address painful past events by gradually processing memories and reactions. Online sessions can pace this work so people feel ready to talk and try grounding or coping skills between meetings.

Acceptance and Commitment Therapy (ACT) focuses on what matters to you and teaches simple ways to accept difficult thoughts while taking steps towards a chosen life. It suits people who want to build motivation and practical habits rather than only reduce symptoms.

Finding the right approach is part of the process and the therapist will work collaboratively to decide what fits best. Alex will listen to your goals, explain options, and try methods together so you can see what helps most for your situation.

Online therapy with video calls, phone sessions, live chat or text messaging offers flexibility for different days and routines. Video is useful for face-to-face conversation and visual cues, phone can be easier when bandwidth is limited, and chat or messaging works for brief check-ins or when writing helps clarify thoughts. These options make it easier to keep regular contact and to use therapy around work, caring responsibilities and travel.

Frequently asked

What kinds of problems does Alex help with?

Alex supports people with stress, anxiety, addiction, trauma and abuse, low self-esteem and major life changes. He also addresses relationship concerns, grief, eating and sleeping problems, and issues such as ADHD and burnout.

What is his therapeutic style like?

He takes a person-centred, client-guided approach that listens first and follows your goals. Sessions aim to be non-judgemental and practical, with gentle challenge when it helps progress.

How much experience does he have?

Alex has three years of experience working in counselling centres, addiction treatment settings and independent practice across Cape Town, Belgium and London. That range shapes his work with addiction and trauma.

What credentials and location are listed?

He is BACP registered and based in the United Kingdom. The BACP credential is shown as supplied.

Which languages and regions are supported?

Sessions are offered in English. He does not accept international clients and works with people in the United Kingdom.

What formats are available for sessions?

Therapy is offered by video calls, phone sessions, live chat and text-based messaging to fit different needs and schedules.

How are sessions charged?

Cost varies with location and the subscription model used by the service. Sessions use a subscription that can be cancelled at any time.

How do I begin working with him?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule according to therapist availability.