Registration on file

Melissa Hepburn, BACP

Melissa Hepburn is a counsellor who helps people facing stress, anxiety, relationship problems, grief, LGBT concerns and trauma and abuse.

Stress, Anxiety
LGBT
Relationship issues
+17 more

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About Melissa

Melissa Hepburn is a counsellor who helps people facing stress, anxiety, relationship problems, grief, LGBT concerns and trauma and abuse. She has four years of professional experience and is registered with the British Association for Counselling and Psychotherapy - BACP. Melissa aims to create a calm, non-judgemental space to talk through difficult moments and find practical ways forward.

She began her career in a bereavement service where she supported individuals and families after loss.

Background and approach

That work shaped her approach to grief and bereavement and taught her to sit alongside people during painful events. She also has experience with post-traumatic stress and anxiety, and with questions linked to gender dysphoria. Melissa describes herself as open-minded and empathetic.

She focuses on making therapy feel manageable and approachable, especially when it all feels daunting. Conversations are practical and paced to suit each person, with attention to emotional safety and clear next steps. In addition to grief and trauma-related issues, Melissa supports people dealing with body image, chronic pain and illness, addiction concerns, isolation and obsessive-compulsive difficulties.

She also addresses sexual assault and abuse, self-harm, panic attacks and social anxiety in sessions. Melissa offers one-to-one work as well as support for couples experiencing difficulties. She can meet people online through a variety of formats, and speaks English.

Her registration with the BACP is listed as BACP.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	413532	August 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Melissa lists on their public professional profile, in their own terms.

Stress, Anxiety
LGBT
Relationship issues
Trauma and abuse
Grief
Body image
Chronic pain, illness, and disability
Coping with natural or human-caused disaster
Drug and alcohol addiction
Gender dysphoria
Guilt and shame
Isolation / loneliness
Obsessions, compulsions, and OCD
Panic disorder and panic attacks
Post-traumatic stress
Self-harm
Self-love
Sex addiction
Sexual assault and abuse
Social anxiety and phobia

Practical therapeutic approaches for online work

Melissa draws on evidence-based therapeutic techniques that focus on managing symptoms and processing difficult experiences. One approach helps people learn skills to reduce anxiety and panic by practising breathing, grounding and behavioural strategies that can be used in the moment. Another approach supports processing trauma and post-traumatic stress through gradual, supported exploration of memories and reactions so the person can regain a sense of control.

Choosing the right approach is a shared process. Melissa will work collaboratively to understand goals, preferences and what feels most helpful. Together they review progress and adapt methods so therapy remains relevant and realistic for day-to-day life.

Online therapy with Melissa is offered by video call, phone, live chat or text-based messaging to fit different routines. Video lets you use visual cues and a fuller conversation, phone can be a simpler check-in with lower bandwidth needs, and messaging is useful for short updates or flexible check-ins between sessions. These options make it easier to fit sessions around work, caregiving or mobility needs while maintaining a steady course of support.

Frequently asked

What concerns does Melissa help with?

She supports people with stress, anxiety, relationship difficulties, grief, LGBT matters and trauma and abuse. Additional areas include body image, chronic illness, addiction, panic, OCD and self-harm.

What is her therapeutic style like?

Her style is open-minded and non-judgemental with an emphasis on empathy. Sessions aim to be straightforward and practical, paced to each person.

How much experience does she have?

Melissa has four years of professional experience working in counselling and bereavement services. That background informs her grief and trauma support.

What credentials and location are listed?

She is registered with the British Association for Counselling and Psychotherapy, shown as BACP, and practices in the United Kingdom.

Which languages are supported and can international clients join?

Sessions are offered in English and international clients are accepted.

What session formats are available?

Melissa meets people by video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How does payment and cost work?

Cost varies with location and therapist availability and sessions are provided through a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button and completing a short matching questionnaire. You can then schedule sessions according to the therapist's availability.