Marcus Pugh, BACP

Therapeutic approaches and the benefits of online work

Marcus uses client‑centred therapy to keep conversations focused on what matters most to the person. This approach means the counsellor listens closely and helps the client set the pace and priorities for each session.

He also uses Cognitive Behavioural Therapy, or CBT, to identify unhelpful thinking and try small practical changes. CBT can be useful for anxiety, low mood, sleep problems and managing urges linked to addiction.

Finding the right approach is part of the process and Marcus treats it as a collaborative choice. He will discuss goals and preferences, try approaches that seem relevant and adjust the plan as progress is made.

Online therapy offers practical flexibility. Video calls let people keep visual contact and work through emotional material in real time. Phone sessions can be a simpler option when bandwidth is limited or a quieter check‑in is needed. Live chat and text messaging can suit brief check‑ins, ongoing tracking and times when writing feels easier than speaking.

These formats make it easier to fit therapy around work, family and travel, while still using client‑centred listening, CBT techniques and grounding practices in sessions.