Registration on file

Mandy Hedges, BACP, NCPS

Mandy Hedges is a counsellor who draws on person-centred work and cognitive approaches to help people facing stress, anxiety, addiction and trauma.

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About Mandy

Mandy Hedges is a counsellor who draws on person-centred work and cognitive approaches to help people facing stress, anxiety, addiction and trauma. She aims to offer a calm, down-to-earth space where people can talk through how they feel and what they want to change. Mandy holds BACP and NCPS credentials and has been practising for 15 years in the United Kingdom.

Her style is straightforward and practical. Sessions often begin with what is worrying the person most right now.

Background and approach

Mandy helps to spot patterns in thoughts and behaviours and to try small changes that build better coping over time. She explains ideas in plain language and steers away from jargon. Mandy combines client-centred listening with cognitive behavioural techniques to challenge unhelpful thinking.

She also draws on Jungian ideas and brief solution-focused strategies to help people identify strengths and next steps. This mix lets her adapt to different concerns and personalities. Typical issues she supports include grief, depression, relationship and intimacy difficulties, self-esteem and body-image problems, eating and addiction concerns, and coping with life changes.

Trauma and abuse, chronic illness, and compassion fatigue are also in her focus areas. Sessions are offered by video call, phone, live chat or text messaging. People start by completing a short matching questionnaire and then scheduling according to the therapist's availability.

Mandy encourages a collaborative approach where goals are reviewed as therapy progresses.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	53142	June 2026
NCPS	NCS18-06907	August 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Mandy lists on their public professional profile, in their own terms.

Ways of working Mandy names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Therapeutic approaches for online counselling and support

Mandy uses client-centred work to prioritise the person's experience. This approach means the counsellor listens closely, reflects what is said, and helps the person make sense of feelings. It is useful when someone needs to be heard and to build self-understanding.

She also uses Cognitive Behavioural Therapy, which looks at links between thoughts, feelings and actions. CBT offers practical tools to challenge unhelpful thinking and to try different behaviours. It is often helpful for anxiety, depression, stress and some forms of addiction.

Finding the right approach is part of the work together. The counsellor will discuss goals, try methods that fit the person's needs, and adjust plans as progress is reviewed. This is a collaborative process where the person helps choose what feels most useful.

Online sessions include video calls, phone appointments, live chat or text messaging. Video is helpful when wanting face-to-face conversation, while phone can use less bandwidth. Live chat and messaging suit shorter check-ins or when writing feels easier. These options add flexibility for fitting sessions around work, family life or health needs, and make it possible to get regular support without travel.

Frequently asked

What kinds of problems does Mandy help with?

She works with stress, anxiety, addictions, trauma and abuse, grief and depression. Other concerns include relationship and intimacy issues, self-esteem, eating and body-image problems, and coping with life changes.

How would you describe her therapeutic style?

Mandy combines client-centred listening with cognitive behavioural techniques and solution-focused steps. The work is practical, with attention to feelings and to small changes that make daily life easier.

What experience does she bring?

She has 15 years of experience working as a counsellor in a range of settings. That background informs a flexible, down-to-earth approach to common and complex difficulties.

What credentials and base location are listed?

Mandy holds BACP and NCPS and is based in the United Kingdom.

Which languages and international arrangements apply?

Sessions are offered in English. International clients are not currently accepted.

Which formats are available for sessions?

She offers video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.

How are sessions paid for and what does cost look like?

Costs vary with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule sessions based on the therapist's availability.