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Jennifer "Jeni" O’Donnell, NCPS

Jennifer "Jeni" O’Donnell is a psychotherapeutic counsellor and coach who creates a warm, supportive space for people to talk about what matters.

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About Jennifer

Jennifer "Jeni" O’Donnell is a psychotherapeutic counsellor and coach who creates a warm, supportive space for people to talk about what matters. She works with adults on day-to-day stresses and deeper concerns. Her style is calm and straightforward, helping people find practical steps forward.

Jeni has three years' experience and uses a client-centred, pluralistic approach. That means she listens first, then tailors methods to fit the person in front of her.

Background and approach

She draws on several counselling approaches rather than relying on a single technique. Clients consult her about stress, anxiety, grief and bereavement, relationship and family concerns, parenting strain, low self-esteem, and addiction-related issues. She also supports people facing intimacy issues, sleep problems, anger, depression, and major life changes.

Other focus areas include abandonment, attachment difficulties, caregiving stress, body image and eating-related concerns. In sessions she mixes conversational listening with practical exercises, thought-challenging, and mindfulness practices when helpful. The aim is to make emotional struggles easier to manage and help people regain a sense of control.

She also offers coaching to work on motivation and goal-setting. Jeni is based in the United Kingdom and holds the NCPS credential. She speaks English and works with international clients via online formats.

Her approach is flexible and paced to each person's needs.

Details from the counsellor's public professional profile · registration number listed

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Registration

BodyRegistration numberExpires
NCPS NCS23-00564 February 2027

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Jennifer lists on their public professional profile, in their own terms.

Ways of working Jennifer names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How Jeni’s approaches translate to online work

Jeni commonly uses attachment-based ideas to look at how past relationships shape current reactions. This approach helps when patterns of trust, abandonment or close connection cause ongoing worry or conflict. She also uses client-centred methods which focus on listening, reflecting and following the person’s lead to build insight and confidence.

She often draws on cognitive behavioural techniques to identify unhelpful thoughts and try simple behavioural experiments. That approach can help with anxiety, low mood, sleep problems and motivation by giving clear, practical steps to test and change patterns.

Choosing the best approach is a shared process. Jeni will work with each person to pick methods that match their goals, needs and preferences. Plans are reviewed as you go so the work can shift if something isn’t helping.

Online formats bring flexibility and easier access. Video calls let you work face to face from different locations. Phone sessions are useful when bandwidth is low or a quieter, shorter check-in is needed. Live chat and text-based messaging can suit people who prefer writing to speaking or who need asynchronous support. These options make it simpler to fit sessions around work, family and travel.

Frequently asked

What concerns does she help with?

She supports people with stress, anxiety, grief and bereavement, relationship and family concerns, parenting matters, self-esteem issues and addictions, among other areas.

What is her therapeutic style like?

Her style is client-centred and pluralistic, so she listens first and adapts methods to each person. Sessions often combine talking, practical exercises and mindfulness.

How much experience does she have?

She has three years of experience working as a psychotherapeutic counsellor and coach.

What credentials and location are listed?

She holds NCPS as a credential and is based in the United Kingdom.

Can non-UK clients work with her?

Yes, she accepts international clients and conducts sessions with people outside the United Kingdom.

Which session formats are available?

Sessions can take place by video calls, phone sessions, live chat, or text-based messaging.

How much do sessions cost?

Cost varies with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.

How do I begin working with her?

Choose the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.