Find a counsellor
Registration on file

Francesca Dolan Wills, BACP

Francesca Dolan Wills is a BACP-registered counsellor with six years' professional experience.

About Francesca

Francesca Dolan Wills is a BACP-registered counsellor with six years' professional experience. She draws on work in hospices, pregnancy loss charities, the NHS and police services, plus years as a work and employment coach, to support people through hard transitions. Francesca works online from the United Kingdom and meets people from many different backgrounds.

She aims to create a calm, non-judgemental space where thoughts and feelings can be talked about openly.

Background and approach

Francesca often helps people facing grief, loss and trauma. She also supports those dealing with anxiety, stress, sleep problems and low self-esteem. Practical issues like career changes, parenting strain, fertility and relationship problems are also within her remit.

Her approach is straightforward and person-focused. Sessions are shaped around what each person needs in the moment, with an emphasis on listening and understanding. Francesca blends client-centred ways of working with emotionally-focused and mindfulness ideas to help regulate intense feelings and build clearer steps forward.

She has worked in charity settings and with larger employers, including employee assistance programmes, which informs her flexible, practical style. That background feeds into supporting people with compassion fatigue, caregiving stress and chronic health challenges. Starting therapy can feel daunting and Francesca keeps the process simple.

She asks questions, reflects what she hears and helps set goals together. The aim is to make progress at a pace that feels manageable for each person.

Details from the counsellor's public professional profile · registration number listed

← Browse all counsellors

Registration

BodyRegistration numberExpires
BACP 397132 January 2027

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Francesca lists on their public professional profile, in their own terms.

Ways of working Francesca names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How Francesca’s approaches translate to online therapy

Client-Centred Therapy places the person at the heart of each session. The therapist listens without judgement and follows the client's pace, helping someone feel heard and understood during difficult moments.

Emotionally-Focused Therapy focuses on shaping and naming feelings in the room. It can help people make sense of intense emotions after loss, trauma or relationship upheaval and work toward new ways of responding to those feelings.

Finding the right approach is part of the work. Francesca will discuss options and tailor sessions based on a person's needs, goals and preferences. The process is collaborative and adjustments are made as understanding grows.

Online therapy offers practical flexibility. Video calls let people use visual cues and longer discussions, while phone sessions can be easier when bandwidth is limited. Live chat and text-based messaging suit shorter check-ins, ongoing reflection or those who prefer typing to speaking. These options make it easier to fit therapy around work, family and travel commitments, and allow continuity when life is unsettled.

Frequently asked

What concerns does Francesca commonly help with?

She works with grief, trauma and loss as well as anxiety, depression and stress. Francesca also supports issues like career change, parenting strain, fertility concerns and relationship problems.

What is her therapeutic style like?

Sessions are person-focused and practical. She listens, reflects and works collaboratively to set small, achievable steps.

What is her professional background?

Francesca has six years of professional work experience and has worked in hospices, pregnancy loss charities, the NHS and police services, plus employee assistance programmes.

What credentials and location are listed?

She is registered with the BACP and practises from the United Kingdom.

Can sessions be held in other languages or for international clients?

Sessions are offered in English and she accepts international clients.

Which session formats are available?

Francesca offers video calls, phone sessions, live chat and text-based messaging to suit different needs.

How does costing work for sessions?

Cost varies with location and therapist availability; sessions are provided via a subscription model that can be cancelled at any time.

How do I begin therapy with Francesca?

Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.