Registration on file

Donna Hendricks, BACP, NCPS

Donna Hendricks is a counsellor with 12 years of experience supporting adults through stressful and painful life moments.

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About Donna

Donna Hendricks is a counsellor with 12 years of experience supporting adults through stressful and painful life moments. She is listed with the British Association for Counselling and Psychotherapy (BACP) and uses a blend of talking therapies to help people cope with anxiety, depression, trauma and other concerns.

Her background includes a degree in Counselling with a person-centred core, and a Masters in Cognitive Behavioural Psychotherapy. That training shapes how she works with practical problems like panic, obsessive thoughts, social anxiety and low mood.

Background and approach

She also supports people dealing with grief, trauma and abuse, and complex issues such as attachment and dissociation. Donna aims to build sessions around the person in front of her. She starts from the view that clients are the experts on their own experience.

In conversations she listens closely, asks respectful questions and helps people spot patterns that get in the way of feeling better. Sessions combine different approaches to meet immediate needs and longer-term goals. That can mean learning new coping skills, challenging unhelpful thinking, or developing emotional regulation strategies from dialectical methods.

Therapy is practical and focused on what helps most in daily life. She works with a wide range of issues including relationship concerns, parenting strain, body image, eating difficulties, bipolar and ADHD alongside common mood and stress problems. Donna’s practice is based in the United Kingdom, and she communicates in English.

People who want to try online therapy can start by completing a short matching questionnaire and scheduling sessions once their match is made.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	31894	August 2026
NCPS	NCS23-01458	March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Donna lists on their public professional profile, in their own terms.

Ways of working Donna names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How her approaches work online

Donna commonly draws on Trauma-Focused Therapy and Acceptance and Commitment Therapy (ACT). Trauma-Focused Therapy aims to help people process and make sense of painful memories so those memories interrupt life less. ACT focuses on values and small steps, helping people accept difficult feelings while choosing actions that matter to them.

She also uses a client-centred way of working which means sessions start from your experience and priorities. Finding the right approach is a collaborative process. The therapist will talk with you about your goals and try different methods to see what helps most, adjusting the plan as you go.

Online formats include video calls, phone sessions, live chat and text-based messaging to suit different needs. Video calls work well for in-depth conversations and exercises that use visual material. Phone sessions can fit into a short break or when bandwidth is limited. Live chat and text are useful for brief check-ins, jotting down thoughts between sessions or when typing feels easier than speaking. These options make it easier to fit therapy around work, family and travel commitments.

Frequently asked

What concerns does Donna commonly help with?

She helps people with stress, anxiety, trauma and abuse, grief, low self-esteem and coping with life changes, among other issues such as eating and relationship concerns.

What is her therapeutic style like?

Her style is person-centred and practical. Conversations focus on what has happened to you and on small, manageable steps to improve daily life.

How much experience does she have?

Donna has 12 years of experience working in voluntary, personal and NHS settings supporting adult clients.

What credentials and location are listed?

She is registered with the British Association for Counselling and Psychotherapy (BACP) and with NCPS. Her practice is based in the United Kingdom.

In which languages can sessions be held?

Sessions are offered in English.

Can people outside the UK work with her?

International clients are not currently accepted.

What session formats does she offer?

She offers video calls, phone sessions, live chat and text-based messaging as ways to connect.

How do I start working with this therapist and what about cost?

To begin, select the Start Therapy button and complete a short matching questionnaire, then schedule sessions according to availability. Cost varies with location and therapist availability and uses a subscription that can be cancelled at any time.