Dr. Caroline Norman, BACP
Dr Caroline Norman offers calm, practical support for adults who are feeling overwhelmed by stress, anxiety, grief or difficult relationship and family issues.
About Caroline
Dr Caroline Norman offers calm, practical support for adults who are feeling overwhelmed by stress, anxiety, grief or difficult relationship and family issues. She is experienced helping people who are wrestling with the lasting effects of childhood trauma and abuse, low self-esteem, addictions and major life changes.
Her manner is thoughtful and down-to-earth, suited to short or longer-term work depending on what a person needs. Caroline has practised as a counsellor and psychotherapist for 12 years.
Background and approach
She previously worked within the NHS as a psychotherapist and addictions counsellor, and has led clinical work in workplace counselling. She now runs a busy independent practice in the United Kingdom and has more than nine years' experience working remotely by phone, video and text chat.
Her academic background includes a PhD in sociology that examined mental health in education, a postgraduate diploma in cognitive behavioural therapy, a certificate in counselling supervision and a diploma in integrative counselling and psychotherapy. She draws on psychodynamic, person-centred and CBT ideas, blending them to suit each person.
In sessions she helps people notice patterns that cause pain, build new ways of relating to themselves and others, and develop practical coping steps for daily life. Therapy can involve looking at past experiences that still affect the present, and working on day-to-day skills for managing mood, stress and relationships. Caroline values openness, curiosity and collaboration.
She also brings experience from teaching, mentoring and research to her practice, and offers clinical supervision to other therapists when needed.
Details from the counsellor's public professional profile · registration number listed
← Browse all counsellorsRegistration
| Body | Registration number | Expires |
|---|---|---|
| BACP | 59241 | May 2026 |
Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.
Sessions and payment
Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.
Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.
Focus areas and approaches
Everything Caroline lists on their public professional profile, in their own terms.
- Stress, Anxiety
- Relationship issues
- Family conflicts
- Trauma and abuse
- Depression
- Addictions
- Grief
- Parenting issues
- Anger management
- Self esteem
- Career difficulties
- Coping with life changes
- Coaching
- Compassion fatigue
- Abandonment
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- Blended family issues
- Chronic pain, illness, and disability
- Codependency
- Commitment issues
- Dependent personality
- Divorce and separation
- Emptiness
- Family problems
- Fatherhood issues
- First responder issues
- Guilt and shame
- Hearing impaired
- Hoarding
- Isolation / loneliness
- Jealousy
- Midlife crisis
- Mood disorders
- Narcissism
- Obsessions, compulsions, and OCD
- Personality disorders
- Polyamory / non-monogamous relationships
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Social anxiety and phobia
- Women's issues
- Workplace issues
- Young adult issues
Ways of working Caroline names
- Attachment-Based Therapy
- Client-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Mindfulness Therapy
- Motivational Interviewing
- Psychodynamic Therapy
- Solution-Focused Therapy
Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.
How her approaches translate to online therapy
Attachment-based work focuses on how early relationships shape how people connect now. In practice this means talking about patterns in close relationships, noticing triggers and experimenting with new ways of relating to reduce distress. Cognitive behavioural therapy (CBT) is practical and goal-focused, helping people spot unhelpful thoughts and test different behaviours to improve mood and coping. Mindfulness therapy teaches simple attention and breathing skills to reduce reactivity and manage anxiety and stress.Finding the right approach is part of the therapy process. The therapist works collaboratively to agree what to try first, checks in about progress, and adjusts methods if something is not helping. Goals, personal preferences and life circumstances help guide which methods are used together.
Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy more flexible. Video is useful for deeper conversations and visual cues, phone calls suit people with lower bandwidth or who prefer not to be on camera, and messaging or live chat can work for brief check-ins or when a shorter session fits a busy day. These options make it easier to fit therapy around work, family and travel.
Frequently asked
What concerns does Caroline commonly help with?
She works with stress, anxiety, depression, trauma and abuse, relationship and family problems, addictions, grief and many life changes. Additional areas include parenting, career stress, chronic illness and attachment difficulties.
What is her therapeutic style?
Her approach blends psychodynamic thinking, client-centred listening and cognitive behavioural techniques. She tailors sessions to the person and mixes short-term and longer-term ways of working as needed.
How much clinical experience does she have?
She has 12 years of practice experience, including roles in the NHS and as a clinical lead in workplace counselling. She also provides supervision to other therapists.
What credentials and location are relevant?
Caroline holds BACP accreditation and works from the United Kingdom. Her academic background includes a PhD in sociology and further diplomas in counselling and CBT.
Which languages and international options are available?
Sessions are offered in English. International clients are not currently accepted.
What online session formats are offered?
She provides video calls, phone sessions, live chat and text-based messaging to suit different preferences and practical needs.
How are sessions paid for and what does cost look like?
Sessions use a subscription model that can be cancelled at any time; specific cost varies with location and therapist availability.
How do I begin working with her?
Choose the Start Therapy button, complete a short matching questionnaire, then schedule sessions according to the therapist's availability.
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