Registration on file

Anna Koolen, BACP

Anna Koolen is a counsellor based in the United Kingdom with five years of professional experience.

About Anna

Anna Koolen is a counsellor based in the United Kingdom with five years of professional experience. She works with people who are dealing with stress, anxiety, depression, addiction and trauma. Anna approaches each person as the expert in their own life and looks for strengths to build on.

She keeps sessions practical and straightforward. Anna listens carefully and helps clients name what feels difficult. Together they set small, achievable steps to reduce overwhelm and regain a sense of control.

Background and approach

Anna draws on client-centred therapy to keep the conversation focused on the person's experience. She also uses motivational interviewing to help people find reasons to change and keep moving forward. These approaches can be useful for issues such as substance use, low motivation, and major life transitions.

Her background includes work with grief, relationship concerns, self-esteem problems and career stress. She also supports people facing ADHD-related difficulties, attachment worries, and cultural or identity stresses. Sessions aim to make problems clearer and to offer practical ways to cope day to day.

People meet Anna for video calls, phone sessions, live chat, or text-based messaging. She offers sessions in English and accepts international clients. The first step is a short matching questionnaire to find the right fit and schedule appointments that suit each person.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	394778	October 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Anna lists on their public professional profile, in their own terms.

Ways of working Anna names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Approaches in online counselling and what to expect

Anna works from a client-centred approach which means sessions focus on the person's own experience and priorities. The counsellor listens without judgement and helps each person clarify their goals, build on strengths and make practical plans for change.

She also uses motivational interviewing to support people who feel stuck or unsure about change. This method helps people explore their reasons for wanting to make a change and find motivation that fits their life. It is often helpful for addictions, low motivation and big life shifts.

Finding the right approach is part of the therapeutic process. Anna will discuss different ways of working and decide together with the client what feels most useful. This collaborative planning aims to match methods to the person's needs, goals and preferences rather than following a fixed routine.

Online sessions are offered by video call, phone session, live chat or text-based messaging so people can choose what fits their day. Video helps preserve face-to-face interaction, phone calls need less bandwidth, live chat can suit short check-ins and text messaging supports ongoing reflection between appointments. These options make it easier to fit counselling around work, family life and travel schedules, while keeping the focus on steady progress.

Frequently asked

What kinds of concerns does Anna help with?

She works with stress, anxiety, depression, trauma and addictions, plus related areas such as self-esteem, grief and career worries.

How would you describe her therapeutic style?

Her style is collaborative and practical, centring the client's experience and finding small steps to reduce overwhelm.

What experience does she have?

She has five years of professional work experience supporting people with a range of mental health and life transition concerns.

What credentials and location are relevant?

She holds BACP accreditation and is based in the United Kingdom.

Which languages and international options are available?

Sessions are offered in English and she accepts international clients.

Which session formats does she offer?

She sees clients by video call, phone session, live chat or text-based messaging to suit different needs and schedules.

How does pricing and payment work?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

What is the first step to begin working together?

Use the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.