Registration on file

Susan Robb, BACP

Susan Robb is a person-centred counsellor who helps people facing stress, anxiety, depression, trauma and abuse, and relationship concerns.

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About Susan

Susan Robb is a person-centred counsellor who helps people facing stress, anxiety, depression, trauma and abuse, and relationship concerns. She also supports those coping with grief, parenting pressures, addiction, sleep and eating difficulties, and work-related strain. She works in English and is based in the United Kingdom.

Susan offers calm, straightforward sessions where people can talk at their own pace. She focuses on building a trusting working relationship and listening without judgement.

Background and approach

Sessions are shaped around what each person needs rather than a fixed formula. Her background includes work in schools, charities and independent practice. That range has given her experience with many everyday pressures and life transitions.

She draws on person-centred principles and other evidence-based techniques to support people practically. In the room Susan encourages clear conversation about goals and small, manageable steps forward. She pays attention to how feelings show up in daily life and to practical ways to cope between sessions.

The aim is to help people feel steadier and more able to make choices that suit them. People who contact Susan will find a warm, approachable counsellor who takes time to understand their situation. Getting started involves a short matching questionnaire and scheduling a first session when convenient.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	411074	June 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Susan lists on their public professional profile, in their own terms.

Stress, Anxiety
Family conflicts
Trauma and abuse
Depression
Coping with life changes
Addictions
LGBT
Relationship issues
Grief
Intimacy-related issues
Eating disorders
Sleeping disorders
Parenting issues
Anger management
Self esteem
Career difficulties
Bipolar disorder
Coaching
Compassion fatigue
ADHD

Approaches and online options that support recovery

Person-centred counselling focuses on the relationship between counsellor and client. It involves careful listening, reflecting what is said, and helping people find their own answers. This approach is useful for anxiety, low mood, trauma-related distress and difficulties with self-esteem.

Alongside person-centred work Susan uses evidence-based therapeutic techniques aimed at practical coping. These techniques help people manage strong emotions, build healthier routines for sleep and eating, and develop clearer ways to handle stress and cravings. They are applied in a simple, step-by-step way tailored to each person’s needs.

Finding the best approach is a shared process. The therapist will work with the client to decide which methods fit their goals, preferences and pace. That collaboration may mean trying different techniques to see what helps most.

Online therapy offers flexible options such as video calls, phone sessions, live chat and text-based messaging. Video is useful for full conversation and visual connection, phone calls suit people who prefer not to be on camera, live chat can be good for short check-ins, and messaging works for ongoing support between sessions. These formats make it easier to fit counselling around work, family life and other commitments, and help people access care from wherever they are in the United Kingdom.

Frequently asked

What concerns does Susan help with?

Susan supports people with stress, anxiety, depression, trauma and abuse, grief, relationship and intimacy issues, parenting strains, addiction, sleep and eating problems, career worries and self-esteem difficulties.

How would you describe her therapeutic style?

She uses a person-centred approach that prioritises listening and building trust. Sessions are tailored and practical, with space to set small goals and try coping strategies.

What is her professional background?

Susan has four years of experience working across schools, charities and independent practice, which has exposed her to a broad range of everyday life challenges.

What credentials and location does she have?

She is a BACP member and works from the United Kingdom.

Which languages are supported and are international clients accepted?

Sessions are offered in English and she is not currently taking international clients.

What session formats are available?

Therapy is offered via video calls, phone sessions, live chat, or text-based messaging to suit different needs and schedules.

How are sessions charged?

Cost varies with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.

How do I begin working with Susan?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.