Registration on file

Susan Pollard, NCPS

Susan Pollard is a registered therapeutic counsellor with seven years' experience in the counselling field.

Stress, Anxiety
Relationship issues
Family conflicts
+28 more

About Susan

Susan Pollard is a registered therapeutic counsellor with seven years' experience in the counselling field. She offers calm, practical support for people feeling overwhelmed by stress, anxiety, loss or life changes. Susan works in a partnership model where the client leads and she helps them find options that fit their life.

Her approach is rooted in Client-Centred Therapy, so sessions focus on the person in front of her rather than a fixed programme.

Background and approach

She keeps conversations non-directive and free of judgement. This makes room to look at how current problems link to past events and to the demands of daily life. Susan also uses mindfulness techniques to help people manage intense emotions and ground themselves when they feel overwhelmed.

These simple practices can be used between sessions to reduce anxiety and increase awareness of thoughts and bodily sensations. In sessions she explores beliefs about the self and how these shape choices and relationships. That can include work on self-esteem, communication problems, intimacy and grief.

She also supports people dealing with addiction, anger, career concerns and trauma and abuse. Susan pays attention to wider pressures such as ageing, caregiving strain and multicultural concerns. She aims to help people weigh options and make clear decisions.

To begin, she encourages a small brave step towards change and offers steady support while people try new ways of coping.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
NCPS	NCS22-00935	March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Susan lists on their public professional profile, in their own terms.

Ways of working Susan names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Approaches and online therapy options

Client-Centred Therapy is about seeing the person as the expert in their own life. The counsellor listens closely, reflects what they hear and offers a supportive space for people to consider choices. This approach helps when someone needs empathy and clarity rather than advice.

Mindfulness Therapy teaches simple attention and breathing practices to reduce reactivity and manage difficult feelings. It can be helpful for anxiety, stress, grief and trauma-related symptoms by building a steadier awareness of thoughts and bodily sensations.

Finding the right approach is part of the work. The counsellor will discuss your goals and preferences and together you will decide which methods to try. This collaborative process means plans can change as needs shift over time.

Online formats include video calls, phone sessions, live chat and text-based messaging, which give practical flexibility. Video sessions suit in-depth conversations and visual contact. Phone sessions work well when bandwidth is limited or a simpler check-in is needed. Live chat and messaging allow shorter updates, journalling between sessions and ongoing reflection without scheduling a full call. These options make it easier to fit therapy into busy lives while exploring approaches that feel right.

Frequently asked

What concerns does Susan commonly address?

She works with stress, anxiety, depression, grief and trauma and abuse. Additional focuses include relationship and intimacy issues, addiction, anger and career challenges.

How would you describe the therapeutic style?

Sessions are client-centred and non-directive, with an emphasis on empathy and partnership. Mindfulness tools are used to manage strong emotions and increase present-moment awareness.

What is Susan's background and experience?

Susan has seven years' experience working in counselling since 2014. She trained and worked in the field and identifies as a registered therapeutic counsellor.

Where is Susan based and how is her credential listed?

She practices in the United Kingdom and lists NCPS as her credential.

Which languages and international arrangements are supported?

Sessions are offered in English. She does not accept international clients at this time.

What session formats are offered?

Therapy is available by video calls, phone sessions, live chat and text-based messaging. These options allow flexible ways to check in and work through issues.

How are fees handled?

Cost varies with location and therapist availability, and sessions use a subscription that can be cancelled at any time.

How do I begin working with Susan?

Use the Start Therapy button, complete a short matching questionnaire, and then schedule according to therapist availability.