Registration on file

Susan John, BACP, NCPS

Susan John is a counsellor who uses a holistic, person-centred way of working.

About Susan

Susan John is a counsellor who uses a holistic, person-centred way of working. She combines talking with attention to how feelings show up in the body. She believes people have strengths they can use to move through hard times.

Her practice addresses common problems such as stress, anxiety, low self‑esteem and depression. She also helps with relationship strain, grief, trauma and abuse, and issues around intimacy and identity. Eating, sleep and career concerns are within her focus too.

Background and approach

Susan draws on client-centred principles and emotionally focused ideas to help people understand their feelings. She also uses mindfulness and hypnotherapy where these fit a person’s needs. Sessions can be short term, with practical coping strategies, or more exploratory to build insight.

She works with adults and young people using an open, honest and compassionate style. The aim is to create space to talk about vulnerability and to find ways forward together. Her approach is flexible and tailored to each person’s situation.

Susan holds BACP and NCPS credentials and has four years of experience. She offers therapy to people in the United Kingdom and accepts international clients. Sessions are available by video call, phone, live chat or messaging.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	398989	August 2026
NCPS	NCS21-02342	March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Susan lists on their public professional profile, in their own terms.

Ways of working Susan names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How her approaches work online

Susan commonly uses client‑centred work and emotionally focused methods. Client‑centred therapy means the person sets the pace and theme of sessions while the counsellor listens carefully and reflects feelings back. This helps when someone needs space to be heard and to make sense of their thoughts and emotions.

Emotionally focused ideas look at how feelings and attachment patterns shape relationships and inner life. These methods aim to name strong emotions and find new ways to respond, which can be useful for anxiety, relationship strain, trauma responses and grief.

Finding the right approach is a collaborative process. Susan will talk through options and try methods that fit a person’s goals and comfort level. Treatment can be adjusted over time so the work stays relevant to changing needs.

Online therapy offers practical flexibility. Video calls allow face‑to‑face discussion when that matters. Phone sessions need less bandwidth and can fit into a short break. Live chat or text messaging suits regular check‑ins, brief updates or when writing feels easier than talking. These options make it simpler to attend sessions around work, family or travel commitments.

Frequently asked

What kinds of problems does she help with?

Susan supports people coping with stress, anxiety, depression and low self‑esteem. She also works with trauma and abuse, relationship and intimacy issues, grief, eating and sleeping problems, career concerns and related life changes.

How would you describe her therapeutic style?

Her style is open, honest and compassionate. She uses a client‑centred stance combined with emotionally focused methods, mindfulness and hypnotherapy when appropriate.

What experience does she bring to sessions?

Susan has four years of practical experience working with adults and young people on a range of emotional and life‑stress issues. She offers both short‑term coping work and longer explorations of underlying patterns.

Where is she based and what credentials does she hold?

She practises in the United Kingdom and lists BACP and NCPS among her credentials as supplied.

Can I work with her if I live outside the UK?

Yes. Sessions are offered in English and she accepts international clients.

Which session formats are available online?

Therapy is offered via video calls, phone sessions, live chat or text‑based messaging to suit different needs and schedules.

How are sessions paid for and what does it cost?

Costs vary with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.

What do I need to do to begin?

Click the Start Therapy button, complete a short matching questionnaire and then schedule according to the therapist's availability.