Rachel Challans, BACP

Approaches that suit online therapy and trauma work

Rachel uses Trauma-Focused Therapy to help people process upsetting events and reduce their everyday impact. That approach looks at how a past event affects current thoughts, feelings and reactions, and works step by step to make those reactions easier to manage.

Attachment-Based Therapy is used to map how early relationships shape current patterns. It helps people notice repeated ways of relating and practise new responses within sessions and in day-to-day life. Client-Centred Therapy keeps the focus on the person's own goals and pace, with the counsellor following what matters most to the client.

Finding the right approach is part of the work. Rachel will talk with each person about their needs, goals and preferences and together they will choose what to try first. She treats the process as a collaboration, adjusting methods as progress and comfort change over time.

Online therapy offers practical benefits such as fitting sessions into busy schedules and removing travel time. Video calls let people use body language and visual cues, phone sessions may use less bandwidth and can be a good shorter check-in, and live chat or text-based messaging works for those who prefer typed conversation or need flexible timing. These options make it easier to keep therapy consistent around work, family or other commitments.