Registration on file

Nicola Heaps, BACP

Nicola Heaps is a counsellor who helps people manage stress, anxiety, grief, relationship concerns and trauma.

Stress, Anxiety
Relationship issues
Grief
+58 more

About Nicola

Nicola Heaps is a counsellor who helps people manage stress, anxiety, grief, relationship concerns and trauma. She supports those struggling with self-esteem, anger, compassion fatigue and coping with big life changes. Nicola works with issues around parenting, intimacy, communication and family difficulties.

She is a member of the British Association for Counselling and Psychotherapy, often written as BACP. Nicola draws on three years of professional practice in the United Kingdom.

Background and approach

Her sessions are intended to be respectful, sensitive and compassionate. Nicola uses a client-centred way of working, which means sessions focus on the person's experience and priorities. She also uses solution-focused techniques to help people find practical steps and small changes that make a difference day to day.

Conversations are tailored to each person's needs rather than following a strict script. In practice Nicola aims to create space for people to talk through painful losses including complicated grief and bereavement. She can also work with issues linked to adoption and foster care, abandonment, caregiving stress, chronic illness and ageing concerns.

Sessions are arranged to fit individual circumstances and needs. Nicola encourages people to take the first step when they feel ready and will guide them through the process of starting therapy.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	407929	May 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Nicola lists on their public professional profile, in their own terms.

Ways of working Nicola names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How client-centred and solution-focused work fits online

Nicola uses client-centred work to keep conversations focused on what matters most to the person. That approach asks about the client's experience and priorities, and the counsellor responds with empathy and open questions to help people feel heard and clearer about next steps.

She also uses solution-focused techniques to identify small, practical goals. This way of working looks for what is already helping and builds simple strategies that can be tried between sessions, which can be helpful for stress, relationship worries and coping with loss.

Finding the right approach is part of the work. Nicola will collaborate with each person to decide what feels most useful, combining client-centred listening with solution-focused steps where appropriate. The plan can change as goals evolve and new topics come up.

Online sessions are offered by video call, phone, live chat or text-based messaging, giving flexibility in how and when people connect. Video calls are good when visual contact helps the conversation, phone sessions suit those who prefer not to be on camera, and messaging can be used for shorter check-ins or if schedules make fixed appointments difficult. These options help make counselling accessible alongside work, family or health commitments.

Frequently asked

What concerns does Nicola support?

She supports people with stress, anxiety, grief, relationship difficulties, trauma and abuse, and related issues such as low self-esteem, anger and compassion fatigue.

What is Nicola's therapeutic style?

She works in a client-centred way and uses solution-focused techniques to identify practical steps. Sessions focus on the person's priorities and workable changes.

How much experience does Nicola have?

Nicola has three years of professional counselling experience working with people in the United Kingdom.

What credentials and location are listed?

She is a member of the British Association for Counselling and Psychotherapy (BACP) and practices in the United Kingdom.

Which languages are available for sessions?

Sessions are offered in English.

Can people outside the UK work with Nicola?

International clients are not currently accepted; sessions are offered to people in the United Kingdom.

What session formats does she offer?

Nicola offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are costs and subscriptions handled?

Session costs vary with location and therapist availability; therapy is provided through a subscription model that can be cancelled at any time.