Registration on file

Matthew Quickenden-Smith, BACP

Matthew Quickenden-Smith greets visitors by name and focuses on what matters first - whether someone is feeling overwhelmed, stuck, or unsure where to begin.

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About Matthew

Matthew Quickenden-Smith greets visitors by name and focuses on what matters first - whether someone is feeling overwhelmed, stuck, or unsure where to begin. He explains things simply and offers a calm place to talk. Many people come because day-to-day stress, anxiety or relationship strain feel too heavy.

He also supports those facing grief, addiction concerns, identity questions and trauma-related difficulties. Matthew works in a straightforward way that centres the person in front of him.

Background and approach

He listens without judgement and helps people identify small, practical steps they can try between sessions. Sessions are conversational and paced to the client's needs so progress feels manageable rather than rushed. He draws on Client-Centred Therapy to create a warm, respectful space where people can explore difficult feelings and life events.

He also uses Solution-Focused Therapy to help set clear goals and notice what is already working in someone’s life. These approaches are aimed at helping people cope with change, rebuild confidence and manage intense feelings. Matthew is a member of the British Association for Counselling and Psychotherapy, BACP.

He has six years' experience working with people from different backgrounds across a range of concerns, including gender dysphoria and LGBT-related issues. People work with him by arranging online sessions by video, phone, live chat or messaging. He explains the process, checks what the person hopes to achieve, and adapts each session to meet those aims.

Taking the first step can feel difficult and he seeks to make that step clearer and more manageable.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	397037	March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Matthew lists on their public professional profile, in their own terms.

Ways of working Matthew names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How his approaches work online and what to expect

Client-Centred Therapy focuses on listening and understanding. The therapist offers acceptance and empathy to help people make sense of hard feelings and begin to find their own solutions. This approach is useful when someone needs a steady, non-judgemental space to talk about identity, grief or trauma-related experiences.

Solution-Focused Therapy looks for practical steps that create change. It helps people spot strengths and small actions that move things in a better direction. This method suits those who want clear goals and short-term ways to manage stress, anxiety or life transitions.

Finding the right approach is part of the work. The therapist will discuss what the person hopes to achieve and try different ways of working together. Decisions about methods are made with the client so the sessions match their needs and preferences.

Online therapy offers practical flexibility. Video calls allow face-to-face conversation when that feels helpful. Phone sessions can be easier when bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging are useful for people who prefer writing, want brief check-ins, or need therapy that fits around busy schedules. These options make it easier to maintain continuity of care and to fit therapy into everyday life.

Frequently asked

What issues does he help with?

He works with stress, anxiety, grief, depression and trauma and abuse. Other areas include addiction, relationship and intimacy concerns, self-esteem and career worries.

What is his way of working in sessions?

Sessions are conversational and person-led, with practical steps to try between meetings. He balances listening with setting small achievable goals.

How much experience does he have?

He has six years' experience supporting people with a wide range of difficulties and life changes.

What credentials and location are listed?

He is a member of the BACP - the British Association for Counselling and Psychotherapy - and practises in the United Kingdom.

Which languages are supported for sessions?

Sessions are offered in English.

Can international clients work with him?

He is not currently working with international clients.

What session formats does he use?

He offers video calls, phone sessions, live chat and text-based messaging depending on what suits the person.

How do fees and the subscription work?

Fees vary with location and therapist availability; sessions are arranged through a subscription that can be cancelled at any time.