Registration on file

Jen (Jennifer) Luby, BACP

Jen (Jennifer) Luby welcomes people dealing with stress, anxiety, trauma and abuse, grief, relationship worries, parenting strain, low self-esteem and career questions.

Stress, Anxiety
Relationship issues
Family conflicts
+29 more

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About Jen

Jen (Jennifer) Luby welcomes people dealing with stress, anxiety, trauma and abuse, grief, relationship worries, parenting strain, low self-esteem and career questions. She also supports those facing life changes, compassion fatigue, and LGBT-related concerns. Jen offers a calm, non-judgemental space for people to begin untangling what feels stuck and to work toward clearer choices in day-to-day life.

Her style is person-centred and relational. That means she listens closely and follows the pace that feels right for you.

Background and approach

Jen describes her approach as trauma-informed and draws on several evidence-based techniques to help you process difficult experiences and build coping skills. She has worked with people who are neurodivergent, including autistic people and those with ADHD, and is experienced supporting people from LGBTQ+ communities and varied socioeconomic backgrounds.

The aim is to support each person’s strengths and preferences while recognising challenges they may face. Jen completed counselling training at the University of Cumbria, earned a First-Class Honours degree from the University of Central Lancashire and a Postgraduate Diploma with Merit from the University of Leeds. She is a BACP member and engages in regular supervision and continuing professional learning.

Sessions are offered online in a variety of formats so people can choose what suits them. Jen works from the United Kingdom and holds to an approach that is respectful, collaborative and focused on helping people find practical ways to move forward.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	411693	October 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Jen lists on their public professional profile, in their own terms.

How Jen brings trauma-informed care online

Jen draws on evidence-based techniques to help people understand and manage difficult feelings. A person-centred approach focuses on listening and following what matters most to the client, helping them feel heard and making small, practical changes that fit their life. Trauma-informed ways of working focus on recognising how past harm affects current responses and building safety and choice into each step of the work.

Finding the right approach is part of the work itself. Jen partners with each person to try methods that match their goals and needs, and adapts the plan as therapy progresses. That might mean moving between short skill-building exercises and deeper conversation, depending on what feels helpful.

Online sessions are offered by video call, phone, live chat or text-based messaging to give flexibility. Video calls allow face-to-face conversation; phone sessions can be easier when bandwidth is limited. Live chat and messaging suit shorter check-ins or times when typing feels more comfortable. These options help people fit therapy around work, caregiving or mobility needs while keeping the focus on progress and practical coping.

Frequently asked

What concerns does Jen help with?

She supports people with stress, anxiety, depression, trauma and abuse, grief, relationship and parenting issues, LGBT matters, career questions and compassion fatigue, among other life challenges.

How would she describe her therapy style?

Jen uses a person-centred and relational style that follows the client’s pace and priorities. She aims to be trauma-informed and collaborative while helping people build practical coping skills.

What is her professional background?

Jen trained in counselling at the University of Cumbria, holds a First-Class Honours degree from the University of Central Lancashire and a Postgraduate Diploma with Merit from the University of Leeds, with three years of practice experience.

What credentials and location are listed?

She is registered with the BACP and practises from the United Kingdom.

Which languages and international options are supported?

Sessions are offered in English and she is not currently taking international clients.

What formats are available for sessions?

Sessions can be arranged as video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.

How much do sessions cost?

Cost varies with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.