Registration on file

Heli Annika Giles, BACP

Heli Annika Giles is a BACP-registered counsellor who works from a person-centred, integrative stance.

Stress, Anxiety
Relationship issues
Family conflicts
+40 more

About Heli

Heli Annika Giles is a BACP-registered counsellor who works from a person-centred, integrative stance. She draws on several approaches to help people make sense of difficult feelings and life changes. She speaks English and Finnish and practises from the United Kingdom.

She aims for a straightforward, non-judgemental style. Sessions focus on what matters to the person in front of her. Clients set the agenda and decide the goals, while she offers support, reflection and practical tools to manage stress and anxiety.

Background and approach

Her experience includes supporting people with anxiety, relationship difficulties and low self-esteem. She also helps those coping with grief, trauma and abuse, and people facing work stress, career crossroads or caregiver strain. These are areas she has personal and professional familiarity with.

Heli uses techniques from Acceptance and Commitment Therapy and Cognitive Behavioural Therapy alongside attachment-informed and existential ways of working. The emphasis is on helping people notice patterns, accept difficult emotions and try small, manageable changes. Practical matters are discussed openly.

She offers video calls, phone sessions, live chat and text-based messaging. Sessions are provided via a subscription model that can be cancelled at any time. To start, a short matching questionnaire is used to make practical arrangements.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	389878	December 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Heli lists on their public professional profile, in their own terms.

Ways of working Heli names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How her approaches work online

Heli uses Acceptance and Commitment Therapy (ACT) to help people notice difficult thoughts and feelings without getting overwhelmed by them. ACT encourages identifying personal values and taking small actions that move someone towards what matters to them. She also draws on Attachment-Based Therapy ideas to look at how early relationships shape current patterns, helping clients understand why certain interactions feel threatening or familiar.

Finding the right way of working is part of the therapy process. Heli discusses different approaches with each person and chooses methods collaboratively based on the client's goals, needs and preferences. That shared planning makes it easier to try techniques and review what helps over time.

Online sessions come in several practical formats: video calls for face-to-face conversation, phone sessions when bandwidth or camera use is difficult, live chat for shorter check-ins and text-based messaging for ongoing reflection. These options allow people to fit therapy around work, family or mobility needs and to pick the format that best supports their day-to-day life.

Frequently asked

What kinds of problems does Heli help with?

She supports people dealing with stress, anxiety, relationship issues, low self-esteem, grief and trauma. She also works with work-related stress, parenting strain, compassion fatigue and several family-related concerns.

How would you describe her therapeutic style?

Her approach is warm and person-centred, with practical elements from Cognitive Behavioural Therapy and Acceptance and Commitment Therapy. She listens, reflects and offers exercises to try between sessions.

What is her background and experience?

She has three years of counselling experience and draws on personal and professional insight into the issues she works with. Her background informs a compassionate, down-to-earth style.

What credentials and location are listed?

She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.

Which languages are offered in sessions?

Sessions are offered in English and Finnish. International clients are not currently accepted.

What session formats are available?

Heli offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.

How are sessions paid for and what do they cost?

Sessions use a subscription model and cost varies with location and therapist availability. The subscription can be cancelled at any time.

How do I begin working with her?

Click the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.