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Francesca Di Genova, BACP

Francesca Di Genova is a counsellor who blends client-centred work with cognitive behavioural ideas.

About Francesca

Francesca Di Genova is a counsellor who blends client-centred work with cognitive behavioural ideas. She draws on eight years of practice to help people facing stress, anxiety, depression and trauma. Francesca aims to create a calm, respectful space where clients can talk about what feels hard and try out new ways of coping.

She listens first and follows the person’s pace. Conversations focus on the problems that matter now - panic, low self-esteem, sleep struggles, relationship or intimacy issues, addiction, and grief.

Background and approach

Francesca also supports people dealing with ADHD, Compassion fatigue and career-related strain. Her work uses cognitive behavioural principles to notice and test the thoughts that shape feelings and actions. That often means gently identifying unhelpful thinking patterns and practicing small changes between sessions.

At the same time she keeps a human-centred stance, placing the therapeutic relationship at the heart of change. Sessions can include straightforward, step-by-step tools as well as open conversation about meaning and values. Francesca pays attention to issues such as avoidant personality, feelings of emptiness and social anxiety when they come up.

She offers help in English and Italian to people based in the United Kingdom. Practical arrangements are flexible and tailored to each person. The first appointments focus on understanding immediate needs and agreeing realistic, short-term goals.

From there she works collaboratively to build clearer thinking, steadier emotion and more helpful ways of coping.

Details from the counsellor's public professional profile · registration number listed

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Registration

BodyRegistration numberExpires
BACP 376450 April 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Francesca lists on their public professional profile, in their own terms.

Ways of working Francesca names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How Francesca’s Approaches Work Online

Client-Centred Therapy is about listening and following the person’s lead. In practice this means the counsellor focuses on building trust, reflecting what a person says and helping them make sense of feelings. It suits people who need a steady, empathetic space to talk about tough experiences.

Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions. It uses practical exercises and experiments to test unhelpful thoughts and try new behaviours. CBT can help with panic attacks, social anxiety, low mood and sleep problems by giving clear steps to practise between sessions.

Choosing an approach is a shared process. Francesca works together with each person to decide which methods fit their goals and preferences. She may combine listening-focused work with CBT tools and will check in regularly to adjust the plan.

Online sessions offer flexibility for different rhythms of life. Video calls allow face-to-face conversation when visual cues matter. Phone sessions can be a simpler option when bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging suit people who prefer typing their thoughts or want brief, timely support between calls.

Frequently asked

What concerns does Francesca commonly help with?

She supports people with stress, anxiety, depression, trauma and grief as well as relationship and intimacy-related issues. Other focuses include sleep problems, anger, addictions and career stress.

How would she describe her therapeutic style?

Her style combines client-centred listening with cognitive behavioural techniques. She balances open conversation with practical exercises to change unhelpful thoughts and behaviours.

What is her background and experience?

Francesca has eight years of experience working in psychotherapy and psychological assessment. She draws on that background to offer supportive, structured work suited to each person.

What credentials and location apply to this therapist?

She holds BACP which denotes membership of the British Association for Counselling and Psychotherapy. She practises in the United Kingdom.

Can I work with her in a language other than English?

Sessions are offered in English and Italian. International clients are not currently accepted.

Which session formats are available?

Francesca offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are therapy costs handled?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button and completing the short matching questionnaire. You can then schedule sessions according to the therapist’s availability.