Registration on file

Florbela Santos, BACP

Florbela Santos is a counsellor who focuses on helping people manage stress, anxiety and the impact of trauma and abuse.

Stress, Anxiety
Relationship issues
Family conflicts
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About Florbela

Florbela Santos is a counsellor who focuses on helping people manage stress, anxiety and the impact of trauma and abuse. She works with concerns around relationships, family conflict and emotional struggles such as depression, grief and addiction. She brings 13 years of experience in the UK and is registered with the British Association for Counselling and Psychotherapy, BACP.

Her way of working is person-led and practical. Sessions begin by listening to what matters most to the client and shaping goals together.

Background and approach

She uses a mix of talking and body-aware techniques to help people notice patterns, feel steadier and try different ways of coping. Florbela draws on client-centred principles to create a respectful space where people feel heard. She also uses psychodynamic ideas to look at how past experiences influence present reactions.

Mindfulness and somatic methods are included to help with stress, anxiety, dissociation and physical tension. She supports people dealing with a wide range of concerns, including intimacy issues, eating and sleeping difficulties, parenting strain, anger and low self-esteem. Additional focus areas include attachment and abandonment worries, substance use, body image and fertility related distress.

Sessions are offered in English and she works with international clients. Therapy can be arranged as video calls, phone sessions, live chat or text-based messaging. Getting started involves a short matching questionnaire and scheduling according to therapist availability.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	394505	April 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Florbela lists on their public professional profile, in their own terms.

Ways of working Florbela names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

Therapeutic approaches and online support

Florbela uses client-centred work to prioritise the person in the room. That means listening closely, reflecting what you say and helping you set clear, practical goals. This style helps with anxiety, relationship worries and coping with life changes.

She also brings mindfulness and somatic techniques into online sessions. Mindfulness offers simple exercises to steady attention and reduce reactivity. Somatic methods help people notice bodily tension and learn ways to release stress that show up in the body as well as the mind.

Finding the right approach is part of the work. She will check in about your needs, goals and preferences and adapt methods as you go. That collaborative process aims to match tools to the problems you want to address rather than sticking to one fixed method.

Online therapy is offered through video calls, phone sessions, live chat or text-based messaging so you can choose what fits your life. Video is useful for face-to-face conversation and observing non-verbal cues. Phone sessions work well when bandwidth is limited or you prefer not to be on camera. Live chat and text messaging can be helpful for brief check-ins, managing busy schedules or keeping therapy lightly paced between longer sessions. These options make it easier to fit regular support around work, family or travel.

Frequently asked

What concerns does this counsellor help with?

She supports people with stress, anxiety, trauma and abuse, relationship and family conflict, depression, grief and addictions among other issues.

What is her therapeutic style like?

Her approach is person-led and collaborative, combining client-centred listening with psychodynamic, mindfulness and somatic techniques to address thoughts, feelings and bodily reactions.

How much experience does she have?

She has 13 years of professional experience working in the United Kingdom.

What credentials and location are listed?

She is registered with the British Association for Counselling and Psychotherapy, BACP, and practises from the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English and she accepts international clients.

What session formats are available?

Therapy can take place via video calls, phone sessions, live chat or text-based messaging to suit different needs.

How are costs and payments handled?

Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.