Registration on file

Fiona Connell, NCPS

Fiona Connell is a counsellor who uses a pluralistic and person-centred approach to help people navigate difficult moments.

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About Fiona

Fiona Connell is a counsellor who uses a pluralistic and person-centred approach to help people navigate difficult moments. She aims to make the first steps easier by offering calm, straightforward support for stress, anxiety, trauma and abuse, grief, low self-esteem, depression, addiction, anger and career concerns. Fiona holds the NCPS credential and works from the United Kingdom.

She built experience working for a mental health charity before moving into independent practice.

Background and approach

That background gave her regular contact with people in crisis and with longer-term emotional needs. Over three years she has focused on meeting people where they are and helping them find practical next steps. In sessions she uses listening, regular check-ins and a flexible mix of methods.

The person-centred part means the conversation follows the client’s priorities rather than a fixed plan. The pluralistic element means different techniques may be offered when they seem useful. Fiona aims to create a warm, non-judgemental space so people can talk honestly about what is hard for them.

She works collaboratively to set goals and plans that feel manageable. Conversations often include short practical tasks or ways to try things between sessions. She offers appointments online through video calls, phone sessions, live chat and text messaging.

Fiona will help you decide which format fits your needs and routine.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
NCPS	NCS19-08358	July 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Fiona lists on their public professional profile, in their own terms.

How Fiona’s approaches work online

Fiona works from a person-centred standpoint which puts the client’s priorities first. Sessions focus on what matters to the person and unfold at their pace, with the counsellor checking in regularly to make sure the work still fits. This approach helps when people need to talk through feelings and decide practical next steps.

She also practises in a pluralistic way, offering a mix of techniques rather than a single method. That could mean combining listening, reflective questions and simple strategies to manage mood or stress. It is useful for addressing trauma, anxiety, depression and problems such as addiction or anger because the approach can be adjusted as needs change.

Finding the right approach happens together. Fiona will discuss options, suggest what might help and adapt plans as progress is made. Clients are invited to give feedback so sessions remain relevant and practical.

Online therapy with Fiona uses video calls, phone sessions, live chat or text-based messaging. Video is good for face-to-face conversation and working through emotional material. Phone sessions are useful when bandwidth is limited or for a quieter check-in. Chat and messaging suit shorter updates or when it helps to write thoughts down. These options aim to fit therapy around work, childcare and everyday life.

Frequently asked

What problems does Fiona help with?

She works with stress, anxiety, trauma and abuse, grief, self-esteem, depression, addictions, anger and career worries.

What is her therapeutic style like?

She uses a person-centred and pluralistic approach, listening closely and using different methods based on what a person needs.

How long has she been practising?

Fiona has three years of experience, including time spent working for a mental health charity before starting her independent practice.

What credentials and location are listed?

She is listed with the NCPS and works from the United Kingdom.

Which languages are supported?

Sessions are offered in English.

Can people outside the UK work with her?

She is not currently accepting international clients and works with people within the United Kingdom.

What session formats does she offer and how are they run?

Fiona offers video calls, phone sessions, live chat and text-based messaging to fit different needs and schedules.

How does payment and starting therapy work?

Cost varies by location and therapist availability; sessions use a subscription that can be cancelled at any time. To begin, use the Start Therapy button, complete a short matching questionnaire and schedule according to the therapist's availability.