Registration on file

Emma Marshall, BACP

Emma Marshall is a counsellor who helps people manage stress, anxiety, trauma and abuse, depression and problems with self‑esteem.

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About Emma

Emma Marshall is a counsellor who helps people manage stress, anxiety, trauma and abuse, depression and problems with self‑esteem. She also supports people dealing with parenting strain, grief, ADHD and major life changes. Emma uses a warm, approachable style to make starting therapy feel less daunting.

Emma believes that people have the capacity to heal when given space and support. She aims to walk alongside clients rather than take over.

Background and approach

Sessions are calm and practical, with time to talk through what matters and to try small changes between meetings. With 12 years of experience, Emma has worked with a wide range of concerns including compassion fatigue, chronic pain and illness, relationship and communication problems, and post‑traumatic stress.

She listens for the connections between feelings, behaviour and life events, and uses that understanding to set clear, achievable goals. Emma is accredited by the British Association for Counselling and Psychotherapy, BACP. She works with adults in the United Kingdom and offers sessions in English.

Therapy options include video calls, phone sessions, live chat and text messaging to fit different schedules. To begin, people complete a short matching questionnaire and then arrange sessions according to the therapist's timetable. Fees vary by location and the service uses a subscription model that can be cancelled at any time.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	398549	March 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Emma lists on their public professional profile, in their own terms.

Therapeutic approaches and how online sessions help

Emma uses evidence‑based therapeutic techniques that focus on understanding how past events affect current feelings and behaviour. One approach helps people process trauma and post‑traumatic stress by gently working through distressing memories and learning ways to manage strong emotions. Another approach concentrates on anxiety and depression by identifying unhelpful thinking patterns and trying practical behaviour changes to improve day‑to‑day functioning.

Finding the right approach is part of the work together. The therapist will discuss needs, goals and personal preferences and then try methods that suit each person. This is a collaborative process and adjustments are made as progress is reviewed.

Online therapy offers practical flexibility. Video calls allow face‑to‑face conversation when that feels important. Phone sessions or live chat can be easier when someone needs a shorter check‑in or has lower internet bandwidth. Text messaging supports ongoing reflection between sessions and can fit around busy schedules. Registered or accredited professionals use these formats to make therapy more accessible and easier to fit into everyday life.

Frequently asked

What concerns does Emma support?

Emma works with stress, anxiety, trauma and abuse, depression, self‑esteem and related issues such as grief, ADHD and compassion fatigue.

What is her therapeutic style?

She takes a warm, down‑to‑earth approach and walks alongside people as they make changes. Sessions focus on talking things through and trying practical steps between meetings.

How much experience does she have?

Emma has 12 years of experience supporting people with a range of concerns from mood disorders to relationship and caregiving stresses.

What credentials and location are listed?

Emma is registered with the British Association for Counselling and Psychotherapy, BACP, and practices in the United Kingdom.

Which languages and international clients are supported?

Sessions are offered in English. International clients are not currently accepted.

What session formats are offered?

Therapy is available via video calls, phone sessions, live chat and text‑based messaging to suit different preferences and schedules.

How are fees handled?

Costs vary by location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I start therapy with her?

Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.