Registration on file

Charlotte McKenna, BACP

Charlotte McKenna is a BACP counsellor who helps people handle stress, anxiety, depression, grief and trauma.

Stress, Anxiety
Relationship issues
Family conflicts
+40 more

About Charlotte

Charlotte McKenna is a BACP counsellor who helps people handle stress, anxiety, depression, grief and trauma. She offers a calm, non-judgemental space where clients can talk through difficult feelings at their own pace. Charlotte focuses on what each person brings and helps them find practical ways to cope and move forward.

She uses a client-centred style that puts the person’s needs and goals first. That means conversations follow the client’s lead while the counsellor offers empathy, reflection and gentle challenge.

Background and approach

Sessions aim to build trust, increase self-understanding and strengthen coping skills. Charlotte also draws on trauma-focused approaches when past harm affects day-to-day life. This involves paying attention to how traumatic experiences show up now, and working carefully to reduce their hold.

The approach is gradual and paced to the client’s comfort. With three years of practice, Charlotte has supported adults with relationship strain, family problems, parenting stress, addictions, sleep difficulties and career concerns. She also works with issues such as abandonment, attachment, body image and chronic illness.

The focus is practical - helping people manage feelings and improve daily functioning. Sessions are offered in English and take place online by video call, phone, live chat or text messaging. Charlotte works with each person to set goals and choose methods that fit their life and values.

To begin, clients use the site process to match and schedule a session.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	403435	January 2027

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Charlotte lists on their public professional profile, in their own terms.

Ways of working Charlotte names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How trauma-informed and client-centred work online can help

Charlotte uses client-centred counselling to prioritise each person’s values and goals. This approach focuses on listening, reflecting and helping clients find their own solutions, which suits issues like low self-esteem, relationship concerns and career stress.

She also uses trauma-focused therapy when past hurt continues to affect daily life. That approach pays attention to how trauma shows up now and works slowly to reduce its impact, helping with symptoms such as anxiety, sleep problems and emotional reactivity.

Finding the right approach is part of the work. Charlotte will collaborate with clients to decide which methods best match their needs and preferences. Together they set goals, try approaches in session and adjust the plan as progress is made.

Online sessions offer practical flexibility. Video calls let people keep face-to-face contact while avoiding travel. Phone sessions can be used when bandwidth is limited or a quieter check-in is needed. Live chat and text-based messaging suit shorter reflections, quick check-ins or times when writing feels easier than speaking. These options make it simpler to fit therapy into work, family life and busy schedules, and help maintain continuity of care even when life is unpredictable.

Frequently asked

What concerns does Charlotte help with?

She supports people facing stress, anxiety, depression, grief, trauma and relationship or family issues, plus problems like sleep difficulty, addiction and career strain.

How would she describe her therapeutic style?

Her work is client-centred, putting the person’s experience and goals first, with a compassionate, non-judgemental approach and practical focus on coping strategies.

What is her professional background?

She has three years of counselling experience supporting adults with a wide range of concerns including low self-esteem, parenting stress and chronic illness.

What credentials and location are listed?

Charlotte is listed with the British Association for Counselling and Psychotherapy, indicated as BACP, and is based in the United Kingdom.

Which languages and international arrangements are available?

Sessions are offered in English. International clients are not currently accepted.

What session formats does she offer?

Sessions can be arranged as video calls, phone sessions, live chat or text-based messaging to suit different schedules and preferences.

How are costs and payment handled?

Cost varies with location and therapist availability; sessions are provided via a subscription model that can be cancelled at any time.

How do I begin a therapy process with her?

Start by selecting the Start Therapy button, complete the short matching questionnaire, and then schedule sessions according to the therapist’s availability.