Registration on file

Caroline Austin, BACP

Caroline Austin is a counsellor who helps people facing stress, anxiety, trauma and abuse, grief, low self-esteem and depression.

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About Caroline

Caroline Austin is a counsellor who helps people facing stress, anxiety, trauma and abuse, grief, low self-esteem and depression. She works in English and carries the BACP credential, so people know she follows recognised professional standards. Caroline aims to create a calm, welcoming space where people feel listened to and respected.

She uses Cognitive Behavioural Therapy, adapting it to each person's needs and pace. Sessions focus on practical steps you can try between meetings, alongside talking through difficult feelings.

Background and approach

The tone is gentle but direct, encouraging small changes that add up over time. Caroline draws on four years of experience in counselling practice. She has previously worked in healthcare settings supporting a wide range of emotional and mental health concerns.

That background influences her straightforward, problem-solving style. Her work also covers related areas such as attachment issues, caregiver stress, communication problems, guilt and shame, and life purpose. She pays attention to how past experiences shape present difficulties and helps people build clearer ways of thinking and coping.

People meet Caroline either for short-term focused work or for longer exploration of underlying patterns. She encourages collaboration on goals and practical tools, so therapy feels relevant to daily life and manageable alongside other responsibilities.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	408911	July 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Caroline lists on their public professional profile, in their own terms.

Ways of working Caroline names

Cognitive Behavioural Therapy (CBT)

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

CBT approaches and flexible online therapy

Caroline uses Cognitive Behavioural Therapy (CBT) to help people notice patterns of thought that keep problems going and to test new ways of thinking and acting. CBT work often involves setting small experiments between sessions and learning practical coping strategies for anxiety, panic, low mood and post-traumatic stress.

Finding the right approach is part of the process and is worked out together. The therapist will listen to your priorities and suggest ways of working that match your goals and preferences, adjusting methods as progress is made.

Online sessions are offered by video call, phone, live chat or text messaging to make therapy easier to fit into life. Video calls are useful for face-to-face conversation, phone sessions can be simpler when bandwidth is limited, and messaging or chat can suit brief check-ins or people who prefer not to use a camera. These options allow for steady, ongoing work even when schedules are busy or travel is difficult.

Frequently asked

What concerns does Caroline help with?

She supports people with stress, anxiety, trauma and abuse, grief, self-esteem and depression, plus linked issues such as attachment difficulties, caregiver stress, panic and social anxiety.

What style of therapy does she use?

Her practice is informed by Cognitive Behavioural Therapy (CBT), focusing on identifying unhelpful thoughts and testing new behaviours in day-to-day life.

How much clinical experience does she have?

Caroline has four years of counselling experience working directly with people on emotional and mental health issues.

Where is she based and what are her credentials?

She practises in the United Kingdom and holds BACP, which indicates registration with the British Association for Counselling and Psychotherapy.

Which languages are sessions offered in?

Sessions are offered in English.

What session formats are available?

Work can take place via video calls, phone sessions, live chat or text-based messaging depending on what suits the person best.

How are sessions paid for and what do they cost?

Cost varies with location and therapist availability; sessions are provided through a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.