Registration on file

Carmen Castillo, BACP

Carmen Castillo is a counsellor who helps people facing anxiety, stress, grief, depression and trauma.

About Carmen

Carmen Castillo is a counsellor who helps people facing anxiety, stress, grief, depression and trauma. She speaks English and Spanish and brings ten years of practice supporting people through big life changes and difficult feelings. Carmen works with people dealing with relationship and intimacy concerns, addictions, sleeping problems, low self-esteem and compassion fatigue.

She invites clients to work together in a gentle, non-judgemental way. Sessions focus on connecting present problems to past experiences and noticing unhelpful patterns that keep problems going.

Background and approach

Carmen encourages self-care and self-compassion as part of change. Her approach is integrative. She draws on Acceptance and Commitment Therapy, Cognitive Behavioural Therapy, client-centred methods and attachment-based ideas to suit each person’s needs.

She also uses trauma-focused ways of working when trauma and abuse are part of the history. Carmen pays attention to feelings, the body and wider cultural context. She often links emotional experience with formative relationships to help people understand why they react as they do.

Practical steps are offered to change thinking and behaviour and to build clearer, kinder routines. She is a member of the British Association for Counselling and Psychotherapy, BACP. Carmen works with a diverse range of sexual orientations and gender identities and accepts international clients.

Sessions are available by video call, phone, live chat or text messaging.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	148104	July 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

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Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Carmen lists on their public professional profile, in their own terms.

Ways of working Carmen names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How Carmen’s approaches work online

Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts and choose actions that match their values. It is useful for anxiety, rumination and life changes where someone wants to live more in line with what matters to them.

Attachment-Based Therapy looks at how early relationships shape current reactions. This approach can help when people struggle with abandonment, attachment issues or intimacy concerns by making patterns easier to see and change.

Trauma-focused ways of working aim to address the impact of traumatic events and abuse on daily functioning. This involves gradually processing difficult memories and learning skills to manage distressing reactions.

Finding the right approach is part of the work. Carmen will discuss goals, preferences and what feels helpful, and then try methods that fit the person. The process is collaborative and adjusted over time as needs change.

Online therapy offers practical flexibility. Video calls allow face-to-face conversation when seeing expressions matters. Phone sessions use less bandwidth and can fit into a work break. Live chat or text messaging suit shorter check-ins and people who prefer writing. These options make it easier to work around schedules and travel constraints while keeping therapy consistent.

Frequently asked

What concerns does Carmen help with?

Carmen supports people with stress, anxiety, trauma and abuse, grief and depression. She also helps with relationship and intimacy issues, addictions, sleeping difficulties and career or life change struggles.

What is her therapeutic style like?

Her style is gentle and collaborative with a client-centred tone. Sessions link present struggles to past relationships and focus on practical ways to change thinking and behaviour.

How much experience does she have?

She has ten years of experience working in counselling and psychotherapy settings. That time has included work with people from diverse cultural backgrounds and varied concerns.

What credentials and region are relevant?

She is a member of the British Association for Counselling and Psychotherapy, BACP, and is based in the United Kingdom.

Which languages are available for sessions?

Sessions are offered in English and Spanish. International clients are also accepted.

What session formats are offered?

Sessions can be delivered by video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.

How does payment and cost work?

Cost varies with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.

How do I begin working with Carmen?

Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling according to therapist availability.