Registration on file

Amy Heyes, BACP

Amy Heyes is a person centred counsellor registered with the British Association for Counselling and Psychotherapy (BACP).

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About Amy

Amy Heyes is a person centred counsellor registered with the British Association for Counselling and Psychotherapy (BACP). She offers calm, straightforward support for people facing anxiety, depression, trauma and abuse, addictive behaviours, low self-esteem and stress. Amy also helps with relationship concerns, grief, parenting strain, sleep and eating difficulties, and the impact of chronic pain or illness.

She works in a conversational, non-judgemental way. Sessions give people space to talk while Amy listens and reflects back what she notices.

Background and approach

She may offer gentle observations to help someone see choices more clearly and work out practical next steps. Amy has three years' experience working with a wide range of issues including post-traumatic stress, domestic violence, sexual assault and addiction. Her background includes supporting people living with long-term health conditions and those experiencing loneliness, guilt or shame.

She aims to meet each person where they are and move at a pace that feels manageable. Her style is steady and compassionate. Amy focuses on building trust and helping people identify small, practical changes they can try between sessions.

Conversations are guided by the client’s goals and what feels most helpful in the moment. People who choose Amy can expect clear, honest feedback and a calm presence during difficult moments. She encourages curiosity about feelings and choices so clients can find a way forward that fits their life.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	388395	December 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Amy lists on their public professional profile, in their own terms.

Person centred care and online options

Amy uses person centred counselling as her main approach, which focuses on listening without judgement and helping people find their own way through problems. This approach suits people who need space to talk and to be heard while they explore feelings and choices.

She also addresses trauma-related issues by creating steady, paced conversations that allow memories and reactions to be talked about when the client feels ready. With this way of working, the emphasis is on the client’s pace and what feels manageable as they process difficult experiences.

Finding the right approach is part of the work. Amy will collaborate with each person to decide what feels most helpful, adjusting methods over time to match their goals and comfort level. Together they set aims and try practical steps between sessions to test what helps.

Online therapy offers flexibility for different lifestyles. Video calls let people use face-to-face interaction without travel. Phone sessions are useful when bandwidth is limited or when someone prefers not to be on camera. Live chat and text-based messaging suit brief check-ins, journalling style work or days when a shorter contact is needed. These options make it easier to fit counselling around work, caring duties and health needs.

Frequently asked

What kinds of concerns does Amy support?

Amy works with anxiety, depression, trauma and abuse, addictions and low self-esteem. She also helps with stress, grief, relationship worries, sleep and eating problems, and issues linked to chronic pain or illness.

How would you describe her therapeutic style?

She practises person centred counselling, offering a calm, non-judgemental space to talk. Amy listens, reflects and can offer observations to help clients see clearer options.

What experience does she have?

Amy has three years' experience working with a wide range of concerns including post-traumatic stress, domestic violence, sexual assault and addiction, and supporting those with long-term health conditions.

Where is Amy based and what credential does she hold?

She practises in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, listed as BACP.

Which languages are sessions offered in?

Sessions are offered in English.

What session formats are available?

Therapy is offered by video calls, phone sessions, live chat, or text-based messaging to suit different needs and schedules.

How are sessions charged?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin if I want to work with Amy?

Start by selecting the Start Therapy button and completing a short matching questionnaire. You can then schedule sessions according to the therapist’s availability.