Registration on file

Mandy Cross, BACP

Mandy Cross is a counsellor with over 11 years' experience supporting people through stress, anxiety, depression and trauma.

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About Mandy

Mandy Cross is a counsellor with over 11 years' experience supporting people through stress, anxiety, depression and trauma. She works with individuals facing relationship strains, addiction concerns, grief, low self-esteem and life transitions. Mandy uses approachable language and a down-to-earth style to help people start making changes that matter.

Her background is rooted in client-centred work and cognitive behavioural ideas. She blends those with existential thinking and mindfulness to match each person's needs.

Background and approach

Mandy keeps sessions practical and aims to help people notice patterns, try new ways of coping, and build small habits that bring relief. Sessions are warm and interactive. She treats people with respect and sensitivity, and avoids labelling.

Conversations are shaped around the person's goals and lived experience, not a set script. Mandy has worked with a wide range of concerns across emotional and behavioural issues, including trauma and abuse, obsessive feelings, eating and sleeping problems, anger, and compassion fatigue. She also supports people dealing with long-term health challenges, bereavement, and difficulties around attachment or abandonment.

People who prefer practical steps alongside reflective conversation often find her approach useful. Mandy will co-create a plan that fits the person's priorities and pace. She encourages small, achievable changes and reviews progress together.

Details from the counsellor's public professional profile · registration number listed

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Registration

Body	Registration number	Expires
BACP	51085	July 2026

Registration details are as listed on the counsellor's public profile. You can check any number with the registering body.

Check on the BACP register

Sessions and payment

Sessions are held online through our partner platform, by video, phone or messaging depending on the counsellor.

Cost Costs are shown on the partner platform before you commit. If cost is a concern, ask about reduced-fee options.

Focus areas and approaches

Everything Mandy lists on their public professional profile, in their own terms.

Stress, Anxiety
Trauma and abuse
Grief
Self esteem
Depression
Addictions
LGBT
Relationship issues
Family conflicts
Intimacy-related issues
Eating disorders
Sleeping disorders
Anger management
Career difficulties
Bipolar disorder
Coping with life changes
Compassion fatigue
Abandonment
Aging and geriatric issues
Attachment issues
Autism and Asperger Syndrome
Caregiver issues and stress
Chronic pain, illness, and disability
Co-morbidity
Communication problems
Control issues
Divorce and separation
Eating and food-related issues
Forgiveness
Guilt and shame
Hospice and end-of-life counselling
Infidelity
Isolation / loneliness
Jealousy
Life purpose
Men's issues
Midlife crisis
Veteran and Armed Forces Issues
Mood disorders
Panic disorder and panic attacks
Personality disorders
Process addiction (porn, exercise, gambling)
Seasonal Affective Disorder (SAD)
Self-harm
Self-love
Sexual assault and abuse
Sexuality
Social anxiety and phobia
Somatization
Women's issues
Workplace issues

Ways of working Mandy names

Naming an approach is not evidence of training in it. This directory copies what each counsellor lists and does not check training records.

How Mandy blends approaches for online therapy

Client-Centred Therapy focuses on the individual's experience and the therapeutic relationship. It involves listening closely, reflecting back what someone says, and helping them find their own solutions to problems such as low self-esteem or relationship stress.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and actions connect. It uses straightforward exercises to test unhelpful thinking and build new coping habits for anxiety, depression and some trauma-related symptoms.

Mindfulness Therapy teaches simple attention skills so people can notice thoughts and bodily sensations without getting swept away by them. This can help with stress, worry and impulsive reactions.

Mandy treats finding the right approach as a collaborative process. She will talk with each person about their goals and try different techniques to see what fits. Adjustments are made as work progresses so the plan stays relevant to the person's needs.

Online sessions are offered by video calls, phone sessions, live chat or text-based messaging. Video works well for visual connection and fuller conversation. Phone can be a lighter option when bandwidth is limited or someone prefers not to be on camera. Live chat and messaging suit quick check-ins, short reflections, or people who find typing easier than speaking. These formats make it easier to fit therapy around work, family life and mobility needs.

Frequently asked

What concerns does she work with?

Mandy helps people with stress, anxiety, depression and trauma and abuse. She also supports those facing relationship strain, addictions, grief and self-esteem issues.

How would you describe her therapeutic style?

Her style is warm and interactive, with an emphasis on respect and sensitivity. Sessions blend practical coping techniques with reflective conversation.

What is her professional background?

She has 11 years of counselling experience and has continued professional development throughout her career. Her practice draws on a mix of approaches to meet individual needs.

Where is she based and what credential does she hold?

She works in the United Kingdom and holds BACP as listed in her profile.

Which languages are sessions offered in?

Sessions are offered in English.

Can people outside the UK work with her?

She does not accept international clients at this time.

What session formats are available?

Sessions can be conducted via video calls, phone, live chat or text-based messaging to suit different needs and schedules.

How does payment and starting therapy work?

Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.